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  • A question about flying

    Does anyone else need bulkhead seating or the first row behind first class? I'm 6'7" and I just can't fit my legs into a regular seat. I would love to fly with Southwest air but, they don't allow prearranged or special seating requests.

  • #2
    From: Southwest Airlines Boarding the Plane FAQs
    https://www.southwest.com/html/gener...plane_faq.html

    Do passengers with disabilities get to preboard?
    Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. If a Customer with a disability simply needs a little extra time to board, we will permit the Customer to board before Family Boarding, between the “A” and “B” groups. Those Customers who need extra time to board will receive a new boarding pass with an extra time designation. The designation serves as notification to our Operations (boarding) Agent that the Customer should be permitted to board before Family Boarding.

    We will allow one travel companion to act as an “attendant” and preboard with a Customer with a disability. In most cases, the Customer requires assistance from only one other person, and any additional family members or friends are asked to board with their assigned group.

    Customers should request preboarding from our Customer Service Agent at the ticket counter or departure gate. Our Agents are trained to ask factfinding questions to determine if the Customer meets the qualifications described above. Those Customers who qualify for preboarding will receive a new boarding pass with a preboarding designation. The designation serves as notification to our Operations (Boarding) Agent that the Customer should be permitted to preboard.

    It's important to keep in mind that Customers who preboard may not occupy an exit seat.

    Note: Customers who are preboarding because of a need for a specific seat onboard the aircraft should speak with the Operations (Boarding) Agent prior to the start of preboarding to alert the Agent to the seating need.


    I don't know how well this works in practice. But, maybe a call prior to travel or at the time of booking would also help get the seating you need. From Southwest Airlines Customers with Disabilities
    https://www.southwest.com/html/custo...ities-pol.html

    Customers may also advise us of any disability-related travel needs at the time of booking by telephone or, if a reservation has already been made, by calling 1-800-I-FLY-SWA (1-800-435-9792) prior to travel.

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    • #3
      I have always been allowed to board first on Southwest. They are the best.

      Comment


      • #4
        Originally posted by johnc1 View Post
        Does anyone else need bulkhead seating or the first row behind first class? I'm 6'7" and I just can't fit my legs into a regular seat. I would love to fly with Southwest air but, they don't allow prearranged or special seating requests.

        Not sure where you are getting your information??

        Southwest is #1 in flying with our community. It is all we fly and have worked hard with them getting processes in place with their corporate leadership in Texas standardized methods and procedures.

        When you get to the airport and ticket counter you just needed to get a pre boarding pass. If you are using power mobility you would pre board 1st. This gives you time to transfer in private, get comfortable and have them take your chair and begin to load it below.

        If you are a wheelchair user you would board after power chair users.

        Its important to let the ramp agents know you need the bulk seat as its more simple to transfer. They will clear the seats for you if they are occupied. Just know those seats dont have tables for long trips and you have to store everything in the bin above you.

        If you need help feel free to message me more then able to help!

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        • #5
          yah john, we fly southwest and always first bulkhead seats with pre board
          Bike-on.com rep
          John@bike-on.com
          c4/5 inc funtioning c6. 28 yrs post.
          sponsored handcycle racer

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          • #6
            Originally posted by RollPositive View Post
            Not sure where you are getting your information??

            Southwest is #1 in flying with our community. It is all we fly and have worked hard with them getting processes in place with their corporate leadership in Texas standardized methods and procedures.
            We as in who? Are you talking about CC? I never flew with S-W
            Last edited by Mac85; 02-19-2018, 02:09 PM.
            C5/C6 Complete since 08/22/09

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            • #7
              Southwest totally rocks! I used them 9 times last year and never had any problems. My wheelchair has always come thru with no extra scratches and was always right there when I came off the plane. The one thing I would add though....give yourself extra time to go thru TSA...things can get bogged down, almost missed one flight.

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              • #8
                Originally posted by Mac85 View Post
                We as in who? Are you talking about CC? I never flew with S-W
                The post was not referring to you but to the person needing help...we is my Wife and myself we fly monthly.

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                • #9
                  Originally posted by RollPositive View Post
                  The post was not referring to you but to the person needing help...we is my Wife and myself we fly monthly.
                  gotcha, I know but I was just curious. I will use Southwest on my next flight.
                  C5/C6 Complete since 08/22/09

                  Comment


                  • #10
                    Originally posted by RollPositive View Post
                    The post was not referring to you but to the person needing help...we is my Wife and myself we fly monthly.
                    Monthly sounds brutal. I traveled extensively pre-injury and eve that was a real pain in the butt.
                    T3 complete since Sept 2015.

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                    • #11
                      Thanks for all the input. My wife's friend works for SW and has been telling her this for a couple of years. I never bothered to check because I don't travel much, but I'd like to, and I live closer to a SW terminal.

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                      • #12
                        Originally posted by johnc1 View Post
                        Thanks for all the input. My wife's friend works for SW and has been telling her this for a couple of years. I never bothered to check because I don't travel much, but I'd like to, and I live closer to a SW terminal.

                        If you need any help feel free to message me more then willing to walk you though it!

                        Comment


                        • #13
                          Originally posted by Mize View Post
                          Monthly sounds brutal. I traveled extensively pre-injury and eve that was a real pain in the butt.
                          Some pleasure some work but overall its not bad meet lots of nice people and get use to airport food!

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                          • #14
                            Originally posted by Moongazr View Post
                            Southwest totally rocks! I used them 9 times last year and never had any problems. My wheelchair has always come thru with no extra scratches and was always right there when I came off the plane.
                            Do you use a power wheelchair when flying? I just flew SW and was still afraid to bring a power wc, even though I heard they treat them better now. It would be nice if I could use my power wc and not have it damaged. But they have to remove the batteries, and a different crew re-installs them at the destination, and I'm not even sure how to remove them (I'd have to teach myself first, so I can tell them). If you brought a power wc 9 times and never had it damaged, I think I'd be willing to take a chance.

                            Another plug for SW... They just gave me a $525 credit (my ticket plus $300) for giving up my seat (needed for extra crew) and taking a later flight. I appreciated that they treated me like any other passenger (letting me volunteer my seat) even though I need extra help.

                            Passengers needing assistance always board first (called "pre-boarding" on SW). They boarded me first and put me in the bulkhead on one leg of the flight, but not the other. I never asked for a specific seat, but I think they would certainly have let me choose, since it's the policy for all passengers. Another advantage with the bulkhead (at least on a Boeing 737) is that my manual wc fits, and they only have to do one transfer (no aisle chair needed).
                            "Cherish your tears. If you can cry, you still have some humanity left, and you are reclaiming more of it." -- David Kelly


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                            • #15
                              Originally posted by dnvrdave View Post
                              Do you use a power wheelchair when flying? I just flew SW and was still afraid to bring a power wc, even though I heard they treat them better now. It would be nice if I could use my power wc and not have it damaged. But they have to remove the batteries, and a different crew re-installs them at the destination, and I'm not even sure how to remove them (I'd have to teach myself first, so I can tell them). If you brought a power wc 9 times and never had it damaged, I think I'd be willing to take a chance.

                              Another plug for SW... They just gave me a $525 credit (my ticket plus $300) for giving up my seat (needed for extra crew) and taking a later flight. I appreciated that they treated me like any other passenger (letting me volunteer my seat) even though I need extra help.

                              Passengers needing assistance always board first (called "pre-boarding" on SW). They boarded me first and put me in the bulkhead on one leg of the flight, but not the other. I never asked for a specific seat, but I think they would certainly have let me choose, since it's the policy for all passengers. Another advantage with the bulkhead (at least on a Boeing 737) is that my manual wc fits, and they only have to do one transfer (no aisle chair needed).
                              Batteries removed...I don't think this happens vary often anymore.

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