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Which Wheelchair Vendor (DME)?

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    Which Wheelchair Vendor (DME)?

    Have an appointment at my local rehab clinic on Monday the 19th for a new powerchair evaluation. On the phone the clerk at the clinic asked me which vendor I wanted. I was surprised because I didn't know what my choices were. So I asked her and she said

    Numotion
    American Seating
    Bellevue Health Care
    National Seating and Mobility

    How to decide which one? I've heard good and bad stories about all of these. My thought is it is more important who the people are, that are currently working at these vendors than the vendor company itself. Also my understanding is that not all Insurance vendors work with all the different DMEs. So why would I ask for (as an example) Bellevue Health if they don't accept Aetna Insurance? Any recommendations good or bad ?

    Finally are there services that I should be requesting...like seat mapping etc. I'm always leaning to one side or the other...is there a way to make me sit up straight? Other than laterial trunk supports? I'm wondering about a butt cushion with one side higher than the other? Had a girdlestone procedure so I think that is why I lean over so much. Could my spine be out of whack (crooked) from spending all day, every day in the chair? Isn't there a test for that too?

    Thxs
    "Never turn your back on fear. It should always be in front of you, like a thing that might have to be killed." - Hunter Thompson
    T5/6 complete

    #2
    I'm not a doctor or nurse, etc. I believe you need to go to a doctor about your back and PT (especially a seating specialist) for a seat mapping. There are a couple ROHO,s that can accommodate different seat pressure on your rear. There are also cushions that are molded to your body.
    I would check with you insurance, to see which vendors they work with.
    I can't say a good word about any vendor I've worked with.
    There is a page with a list of them on here.

    Comment


      #3


      Double check with your insurance who they require you to use. Most don't give you a choice.

      Once your 100% sure then move forward.


      I would go though NuMotion..I have had good luck with them and they work with me...vs other vendors take my orders and never hear back and sometimes I get what was needed and other times I didn't.

      If you pick NuMotion an ATP (sales person) will come to your house and or you to the office and talk about what your wanting to buy, features and needs.

      Then set you up with some demos to try different manufactures and chair models.

      The ATP will also work with you to set up a seating evaluation and between the ATP and the OT or PT they will get it all worked out on things that will help you with mobility.

      Don't forget start doing your own research so you can be educated on features and functions that you want also.

      Your order will get wrote up, documentation from you Dr will be added, it will be sent to your DMEs coding department to get all the features your asking for then signed by your Dr and then sent to insurance.

      Going through the process now...make sure your advised when it process is completed.

      From start to finish it should take about 90 days.

      Last you be in charge and get the chair and model and features you want.

      Don't let anyone force you in to a brand or model chair you do not want.




      Last edited by RollinPositive; 15 Oct 2020, 1:00 PM.

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        #4
        yeah first question... is what insurance .. .or how are you getting it paid for. That makes the biggest difference as to which DME to choose.

        I've tried all of these:
        Numotion
        American Seating
        Bellevue Health Care
        National Seating and Mobility

        it's a case of the best of the worst... the only one I return to is Numotion.

        Comment


          #5
          Called around and 2 of the 4 have a local office, the others are 30 miles up the road. When fitted for my first chair I was an inpatient in rehab and they never asked me anything about which dme. A guy just showed up and started measuring me. I thought he did a good job and never had any issues with pressure sores. Turns out Dan is now the manager of the Natonal Seating office just across town. And he still does the fitting! The reason the hospital asked me which dme is so they can schedule him to be at my appointment.

          I'm always surprised when something works the way it supposed to lol. Thxs everyone.
          "Never turn your back on fear. It should always be in front of you, like a thing that might have to be killed." - Hunter Thompson
          T5/6 complete

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