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    Q5Edge Joystick?

    Well had my first problem with Quantum Q6 Edge this morning. Turn it on and went through the house with no problem. Started out front door and hit flipper to go different drive profile. Got to 'Fast' and would not move or pushing flipper didn't go to Seat Functions. Turned on/off acouple times, nothing on joystick got it to turn on again.
    The 'Attendant' joystick works.
    Tried changing out plugs to main joystick to 'Attendant' plug in back of chair. Still nothing would turn on main joystick.
    Now only 'Attendant' joystick works.
    Any ideas?

    This is my backup chair and Medicare I know will not cover costs of repair.
    My current Medicare powerchair was town over 1 1/2years ago it was beyond repair and needed replaced. Not able to deal with company that took over old DME dealership so been using backup since then.
    Afraid 'Attendant' joystick will just quit working like main joystick done. Anyone know of reset or possible fuse or fuse reset button on this chair?
    Thanks!

    #2
    I'd have to guess that either the joystick, cable or the port those connections are made on the controller are kaput.

    Comment


      #3
      Thanks! Yea what I'm afraid of that be joystick.
      The Attendant joystick still makes Logo on main screen light up as always when using Attendant joystick to move chair like suppose to do.
      But, when change out plug in the back of chair moving Attendant joystick to main joystick plug it does nothing, no light up screen at all.

      Anyone know anyplace get a good cheap joystick for this new semi-paperweight?

      Comment


        #4
        Originally posted by MikeP2013 View Post
        Thanks! Yea what I'm afraid of that be joystick.
        The Attendant joystick still makes Logo on main screen light up as always when using Attendant joystick to move chair like suppose to do.
        But, when change out plug in the back of chair moving Attendant joystick to main joystick plug it does nothing, no light up screen at all.
        Anyone know anyplace get a good cheap joystick for this new semi-paperweight?
        If you have swing away mount, may have broken wire inside cable. If attendant and main look the same it should be an easy swap. What you did by swapping the connectors around was, to quote many repair manuals, "replace with known good part". I've bought a few good joysticks on eBay, just make sure you message seller and ask if they are sure it's a good one and will accept returns.
        Attack life, it's going to kill you anyway
        Steve Mcqueen (Mr Cool)

        Comment


          #5
          Originally posted by Gearhead View Post
          If you have swing away mount, may have broken wire inside cable. If attendant and main look the same it should be an easy swap. What you did by swapping the connectors around was, to quote many repair manuals, "replace with known good part". I've bought a few good joysticks on eBay, just make sure you message seller and ask if they are sure it's a good one and will accept returns.
          Yes, when swapped the Attendant and Main jpystick plugs in back of chair the Main joystic screen did not even light up with Logo like when Attendant joystick is plugged into it's proper port in rear of chair.

          Checked E-bay not found one yet.
          Will removing Main Joystick and getting Part# and Serial # be all need to get right replacement?
          Will it be just plug and go with replacement joystick or will I need a programmer to make Main joystick replacement work?
          Thanks!

          Comment


            #6
            Originally posted by MikeP2013 View Post
            Yes, when swapped the Attendant and Main jpystick plugs in back of chair the Main joystic screen did not even light up with Logo like when Attendant joystick is plugged into it's proper port in rear of chair.

            Checked E-bay not found one yet.
            Will removing Main Joystick and getting Part# and Serial # be all need to get right replacement?
            Will it be just plug and go with replacement joystick or will I need a programmer to make Main joystick replacement work?
            Thanks!
            I'm not sure on your chair but most chairs have all programming in the module. Call the factory or DME that sold chair (may find dealer label on chair), say you are a end user (this means you are not a tech or dealer), ask as if you want to buy new joystick and about reprogramming. Of course this is if they'll even talk to you. I don't remember where, but I once saw a website that repairs many joysticks. If I find it again, I will post link.
            I found it http://wheelchairelectronicsrepair.c...hair-joystick/ I've not used them so I can't say.
            Last edited by Gearhead; 26 Jan 2019, 11:46 PM.
            Attack life, it's going to kill you anyway
            Steve Mcqueen (Mr Cool)

            Comment


              #7
              Originally posted by Gearhead View Post
              I'm not sure on your chair but most chairs have all programming in the module. Call the factory or DME that sold chair (may find dealer label on chair), say you are a end user (this means you are not a tech or dealer), ask as if you want to buy new joystick and about reprogramming. Of course this is if they'll even talk to you. I don't remember where, but I once saw a website that repairs many joysticks. If I find it again, I will post link.
              Thank you!
              I found one but price out of my reach, $639.99 especially if it's the plug=in strip in back of the chair:
              https://www.monsterscooterparts.com/...ml#description
              Last edited by MikeP2013; 26 Jan 2019, 11:53 PM.

              Comment


                #8
                Try contacting Paul at https://libertymobility.com for parts. I agree with above advice, good chance it's the cable, especially if you have a swing away joystick.

                Comment


                  #9
                  Originally posted by Rustyjames View Post
                  Try contacting Paul at https://libertymobility.com for parts. I agree with above advice, good chance it's the cable, especially if you have a swing away joystick.
                  Thank you. I checked site, more likely I'm not searching it right. Will take joystick off latter today so get Part# and Serial# and call them Mon. Hope that they may have one I can afford.
                  Thanks!

                  Comment


                    #10
                    Been a bad week!!
                    Not had time to call anyone about parts yet.
                    Took joystick off the swing-away mount so could get numbers:
                    Part: CTLDC 1467
                    Model: 1751-0009
                    Serial: 12019C.072177

                    Took joystick apart and have a question about the 'Flipper' switch that turns chair on/off and through the different 'Profile' and the 'Seat Function' screen.
                    It's not contacted to anything? Is this right? No wires or anything? Only has a clip that looks like holds it in the joystick case?
                    Thanks ya'll for reading. Also appreciate any info or advice on getting it to work.

                    BTW: First post I was wrong or the plug was not seated well. Unplugged the 'Attendant' joystick and plugged it into the Main joystick slot on controller strip under backcover. 'Attendant' joystick made everything work, including 'Seat Function', too.
                    But, plugged Main joystick into 'Attendant' slot, still nothing worked at all with Main joystick.
                    Again, Thanks!

                    Comment


                      #11
                      http://wheelchairelectronicsrepair.c...hair-joystick/
                      These guys say on their web site, "if you don't see a picture of your joystick, we may be able to fix yours".
                      Ck with them and let us know what they say.
                      If you have a GOOD QUALITY ohm meter and some experience with electronics, you may test the lead. If so, and it's bad, you will need GOOD QUALITY solder remover and solder iron. Lack of experience soldering electronics usually results in a non fixable part if you attempt to FIY. Requires surgeons stability in hands. "You know you are a good mechanic (or other trade), when you know when not to do some things"
                      Attack life, it's going to kill you anyway
                      Steve Mcqueen (Mr Cool)

                      Comment


                        #12
                        Originally posted by Gearhead View Post
                        http://wheelchairelectronicsrepair.c...hair-joystick/
                        These guys say on their web site, "if you don't see a picture of your joystick, we may be able to fix yours".
                        Ck with them and let us know what they say.
                        If you have a GOOD QUALITY ohm meter and some experience with electronics, you may test the lead. If so, and it's bad, you will need GOOD QUALITY solder remover and solder iron. Lack of experience soldering electronics usually results in a non fixable part if you attempt to FIY. Requires surgeons stability in hands. "You know you are a good mechanic (or other trade), when you know when not to do some things"
                        I used their Contact Form earlier this week. Got E-mail they did not have one in stock but could repair. I ask about cost of diagnosis and approx repair costs but not heard back. I may try calling this week.
                        E-bay I've had bad experience before with, but may have go that route.

                        Comment


                          #13
                          Well I went with E-bay. Found a new one for about what most used ones were selling for with a return policy. Gave all info on my chair to seller and he said it will work, just plug and go. Crossing my fingers and hoping it will cure my chair's ills. So, will find out in about a week.
                          Thanks for reading and assistance!

                          Comment


                            #14
                            Great. I've gotten lucky a few times on Ebay too. Good deals go fast.
                            Attack life, it's going to kill you anyway
                            Steve Mcqueen (Mr Cool)

                            Comment


                              #15
                              Thought would update info on my joystick. Got new joystick from E-bay from a guy in Canada for less than most of the used ones were priced on E-bay.
                              Got it Saturday and installed today. As soon as turned it on everything lit up and seems to have fixed the problem.
                              Whoever setup the joystick bracket, I think must of picked up one wrong size bolt or had a sense of humor. One bolt out of 4 was mm different than others. Neighbor was trying turn every which way to get wrench on it til tried another size. He ask if I mixed bolts but joystick had never been removed since had it unless DME had at some point.
                              "Thanks!" for reading as well for assistance in dealing with this!

                              Comment

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