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How can I get a replacement TiLite slingback style back?

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    How can I get a replacement TiLite slingback style back?

    Hey,

    I have a 6 year old Tilite ZR and the back is wearing through. Anyone know where I can get a replacement?

    Obviously I don't want to go through a local DME provider, because I'll need the replacement this decade.

    Doesn't look like I can buy them on sportaid, there are a bunch of other brands, but I have no idea how well they will work, and I really like the back that came with my chair.

    Is there a way to buy parts/upholstry directly from TiLite?

    #2
    A couple/few years ago I needed a TiLite strap seat pan, and I ordered it through Bike-On, stephen212, and had it within a week. I don't know if he is still a rep for them, but it's worth a shot. I know fuentejps works there too. I'd try them first
    "I have great faith in fools; self-confidence my friends call it." - Edgar Allen Poe

    "If you only know your side of an issue, you know nothing." -John Stuart Mill, On Liberty

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      #3
      Actually, if you pay out of pocket and have a local dme rep that will meet you in person then they usually turn those orders around quick. You just need the serial number from your chair and the part number.

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        #4
        Originally posted by Patton57 View Post
        Actually, if you pay out of pocket and have a local dme rep that will meet you in person then they usually turn those orders around quick. You just need the serial number from your chair and the part number.
        The markup will still be ridiculously high. At least 50% over their cost. I'd say Bike-On will be the cheapest and quickest.

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          #5
          Originally posted by Patton57 View Post
          Actually, if you pay out of pocket and have a local dme rep that will meet you in person then they usually turn those orders around quick. You just need the serial number from your chair and the part number.
          It takes my DME several weeks to reply to an email and no one who knows anything ever answers the phone. I've been trying to get a new chair for the past 15 months and as far as I can tell I'm probably still a year or so away from actually getting it, so I'll avoid them at all costs.

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            #6
            Back long ago, in a point of light that was extinguished, when service mattered, Ti replaced my sling back that a back-cane had worn through with a new one, and put on doubled leather corners that are still holding up 13 years later!
            69yo male T12 complete since 1995
            NW NJ

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              #7
              Originally posted by pfcs49 View Post
              Back long ago, in a point of light that was extinguished, when service mattered, Ti replaced my sling back that a back-cane had worn through with a new one, and put on doubled leather corners that are still holding up 13 years later!
              They can't do that anymore because replacement parts are a major profit stream. I wear a hole in my back rest under each arm pit every 3 months. I've got 4 extras on hand at all times to stay ahead of the wear and tear.

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                #8
                Originally posted by Patton57 View Post
                They can't do that anymore because replacement parts are a major profit stream. I wear a hole in my back rest under each arm pit every 3 months. I've got 4 extras on hand at all times to stay ahead of the wear and tear.
                That'd be where my holes are, but six years in that aint too bad.

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                  #9
                  I have a couple different brands of sling style backs for sale. How wide is your current backrest?
                  c6 inc since 2-19-11
                  ex pro-am motocross racer
                  tilite aero z s2

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                    #10
                    My wife just bought sling style back from Sportaid for a TiLite chair. Just call with serial number of chair. The Sportaid rep will call TiLite, get you a price and if you approve, they order

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                      #11
                      Originally posted by funklab View Post
                      That'd be where my holes are, but six years in that aint too bad.
                      I bet a cobbler could stick on leather reinforcements.
                      69yo male T12 complete since 1995
                      NW NJ

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                        #12
                        Originally posted by pfcs49 View Post
                        I bet a cobbler could stick on leather reinforcements.
                        ...reinforce the old ones
                        I have had periodic paralysis all my life. I lost my ability to walk in 2011 beginning with a spinal block, which was used for a hip fracture caused by periodic paralysis.

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                          #13
                          Originally posted by ancientgimp View Post
                          My wife just bought sling style back from Sportaid for a TiLite chair. Just call with serial number of chair. The Sportaid rep will call TiLite, get you a price and if you approve, they order
                          Another complication is the fact that I don't have a serial number. Whenever I get a chair I immediately pull off all the stickers, nothing on my chair says "TiLite" or "Spinergy" and the serial number sticker fell victim to my maniacal hatred of stickers as well.

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                            #14
                            Originally posted by pfcs49 View Post
                            I bet a cobbler could stick on leather reinforcements.
                            I thought long and hard about this, and plan to do it with this back (though maybe not leather because it has to go through the washer every once in a while) as soon as I get a second back, but the logistics are hard at the moment.

                            I'd have to live my life completely without a wheelchair back while the seamstress/cobbler/whoever worked on the back. Unless I can find someone to do it while I wait, I can't really live life without a back.

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                              #15
                              Originally posted by funklab View Post
                              Another complication is the fact that I don't have a serial number. Whenever I get a chair I immediately pull off all the stickers, nothing on my chair says "TiLite" or "Spinergy" and the serial number sticker fell victim to my maniacal hatred of stickers as well.
                              Just have to state that I've used my serial number several times to order parts for my 7 year old TiLite. There may be a way to track your Ser. number through TiLite or vendor as it seems it would be on original invoice. Might come in handy in the future. I can definitely see why one would remove stickers on stuff, but removing the serial #? Holy cow, surprised someone does that.

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