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    honda vmi problems

    I'm new to this site, so I apologize for bringing up something that's already been discussed...I recently bought a 2010 Honda Odyssey with the VMI infloor ramp. I thought I did my homework, but I guess I missed hearing about issues with these vans. I've now had the new van for about a month and a half and have had multiple problems with the conversion!
    VMI has now installed magnetic switches in the taillight and told me to use those if the remote fails - that doesn't seem like a solution to me.
    I'm wondering what others have done in this situation...

    #2
    I have the same van, it's had a lot of little issues too. They have a 3 year warrenty so take it back. They have put a new computer in mine (not the Honda ECU but the VMI brain) and they put in a new motor for the ramp. The VMI dealer here has really stepped up to help me. But start bugging them now, they have to fix it.
    Mark 9:23 - All things are possible for those who believe.

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      #3
      That's some major work, Dewey! Is yours working well now?

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        #4
        lindalee, are you only having issues with the remotes, or with any switch?

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          #5
          Jk
          They've replaced a couple of things - an internal switch and the actuator/ kneeler so now it seems to be just the remote...

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            #6
            Linda, I haven't been involved with VMI in a while, so I'm not 100% up on how they're doing the remote system these days. They used to have a seperate remote receiver that gave the signal to the VMI controller. If both remotes quit working at exactly the same time I would say there may be an issue with the receiver, if one quit and then the other I'd suspect the remotes themselves. I would encourage you to stay on top of your dealer, it is their responsibility to keep your van on the road and in my opinion having a working remote system is a huge part of that. If your dealer doesn't take care of it for you call VMI customer service. I'd encourage you to try to get this taken care of quickly so it doesn't turn into a long standing issue.

            Let me know if I can help any more.

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              #7
              Linda,

              Sorry to hear about the problems you are having.

              Sepereate and apart from your van problems i'm just posting to say the magnetic tail light switch in itself is a good back up feature to have. Often, depending where I am downtown, my remote will not work due to interferrence.

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                #8
                For me, VMI hasn't been the same since Tiger had to retire due to health reasons. He was always available to answer questions. Now, a person can't even reasch the corporae office at all.

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                  #9
                  JK-
                  Thanks for sharing the info on the workings of the remote system - that should be helpful for troubleshooting the problem. I definitely will continue taking it back in until they get it all working right....

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                    #10
                    Linda, please do and let me know how you make out. Even though we aren't a VMI dealer we still have a lot of clients that own VMIs. Send me a PM if you feel like you're getting the runaround, I'll be happy to make some calls.

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                      #11
                      Originally posted by lindalee View Post
                      That's some major work, Dewey! Is yours working well now?
                      it's been a couple weeks since they put the motor in and it's been working fine except a couple time the remote didn't work but thats minor compared to the problems I was having. I have had a lot of different quirks but since the new computer and motor it's been pretty good. But they have really tried to fix the problems. I hope your dealer is the same way.
                      Mark 9:23 - All things are possible for those who believe.

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                        #12
                        I have a "new" 2010 that was purchased in 2011. Have had both ramp and remote control issues. VMI acknowledged ramp deployment problem was due to a welder who constructed guide rails that were not square. Were slow to admit but supplied new rails and problem fixed. 10% of time the remote will not "wake" the VMI computer. System uses the Honda system and routes the signal through the VMI computer. Issue ongoing. Abit disappointed in VMI's responce

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                          #13
                          Originally posted by Ralphthom View Post
                          I have a "new" 2010 that was purchased in 2011. Have had both ramp and remote control issues. VMI acknowledged ramp deployment problem was due to a welder who constructed guide rails that were not square. Were slow to admit but supplied new rails and problem fixed. 10% of time the remote will not "wake" the VMI computer. System uses the Honda system and routes the signal through the VMI computer. Issue ongoing. Abit disappointed in VMI's responce
                          A lot of this comes from how experienced your dealer is with the product.

                          I have been nothing but Impressed as to how VMI steps up time and time again (around 20 years for us) to help with any issues.

                          What exactly is it doing or not doing when you use the remote?

                          Do you unlock the doors before hitting the button to deploy the ramp?

                          Let me know
                          Jim, MA, MMET
                          Bridgewater, MA

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                            #14
                            what other issues have been experienced with VMI minivans? My truck is starting to have a bunch of mechanical issues and I'm considering a VMI northstar van.

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                              #15
                              Originally posted by amarillogal View Post
                              what other issues have been experienced with VMI minivans? My truck is starting to have a bunch of mechanical issues and I'm considering a VMI northstar van.
                              IMHO the VMI Honda Northstar is the finest lowered floor mini van built to date.

                              Mind you I've been doing this since before there were lowered floor minivans.

                              I think the VMI Honda Northstar is the safest, most reliable and longest lasting conversion they come up with yet. Everytime i turnaround there coming up with a new feature and or improving upon what is already a great van.
                              Jim, MA, MMET
                              Bridgewater, MA

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