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    #16
    Your tilt in space switch can be any number of controls and if the one you have is not working for you, your dealer should be able to change out the tilt controller for any of a number of other types that are more practical for your particular situation. My tilt controls are four 1/2 inch buttons on a 4 inch vertical stack. You need to see your wheelchair dealer and ask about alternate control mechanisms. You are not married to the controller that comes from Invacare...There are options. If this one isn't working for you ask for alternative that are more appropriate for your level of ability.
    GJ

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      #17
      GJ, thanks for the advice and encouragement to work with my dealer. At this point I'm afraid of my dealer. They once kept my chair for three months with no contact. I rarely used a manual chair then (now it's my primary) and I was in a bad situation. I couldn't get in touch with anyone at the wheelchair shop. On the phone it was only voicemails and no return calls. I couldn't reach a live person and didn't know if the company had gone out of business. Towards the end I considered contacting the police. One day I receive the only call in the three months they took the chair, it's some guy telling me he's coming by to drop off the chair in 45 minutes.

      So, if I hadn't been home to receive the call I wouldn't have gotten my chair until who knows? The stress was terrible and I decided to go manual chair all the way. Some time in the gym and learning how to use a manual for all everything took a while but now I almost never need to be in touch with the awful company again (Wheelchairs of Berkeley).

      So in this very longwinded way I am saying that I don't want to talk with the dealer about changing a switch.

      I've been in the ocean in big waves. I've sailed San Francisco bay is some scary stuff. I once stopped a guy who was choking his girlfriend and later testified against him in open court where he got a year in jail. I think I've got some courage some where, but my dealer, they scare me. I've never felt more worthless than when on the receiving end of of their service.

      Comment


        #18
        Hi Grommet,
        What can I say, I hear ya....I deal with Wheelchairs of Berkeley too. They aren't as responsive as I would like them to be, you know...."just give a courtesy call back to let me know what is going on." But, they have some technicians there that will really listen and try to come up with good alternatives for you. Have you talked to or had an appointment with Hugh O'Neil. He has fit me in a couple of chairs and cushions and all said and done has done good work for me. Calvin (I think he is the lead tech there) has really helped me out in making some innovative changes that have made my chairs work better for me.
        For my leg elevation and tilt, he took the clunky controller that came with the chair off and substituted a strip of 4 buttons that are located on the vertical support for the armrest. You can have the buttons programmed to your liking. In my case, I opted for top button to tilt, 2nd button to return to sitting, 3rd button to move leg rest out, 4 button to move leg rest in. I am C6/7 complete and have no had function, but I can get enough push on these buttons to do the job.
        I don't like the fact that I can't change elevation position of my feet as I am rolling along, either.
        There aren't many alternatives in the Bay area as I see it.
        The best,
        GJ

        Comment


          #19
          GJ, WCB has had some good people. The service techs have been the only folks there who have treated me well. But it was Sue who had charge of my chair during this last repair and who did nothing to contact me. I can't explain to someone who doesn't use a chair what it feels like when some one else has it.

          I couldn't trust WCB again, too many big problems and most of them could have been solved so easily. I've been with WCB for nearly fifteen years now and never felt any respect from them. Well there was when my Quickie S626 was delivered by Wayne. That guy absolutely would not leave me until he was sure I had all my questions answered. He stayed with me in the dark parking lot behind my building for the longest time. I wouldn't expect service like that from any one but am still touched by what he did for me that night. Wayne soon after, left WCB.

          I simply don't understand the insensitivity of WCB. While in the shop waiting for a repair or paperwork, I've witnessed terrible treatment by the OT's there. One poor guy, oh man did I understand the look on his face, like he was helpless. Anyway, he was picking up a new manual and the OT got the order wrong, then humiliated him saying that he got the order wrong. The OT wouldn't admit how badly she'd done and the poor guy had been so excited to go home with his new chair. He sucked up her abuse because, what else could he do? She told him he'd have to come back in when the chair was ready, it would be weeks.

          She had no character to treat someone like that. If she used a chair, she'd know that some one finally getting a new one obsesses over every detail and doesn't get it wrong on whether they wanted armrests or the kind of footrest or the wheels or casters. For me the worst part was seeing his expression of helplessness. I have that same look when I deal with WCB, something that has total power over you.

          I bought my manual with my own money after figuring out my own measurements and I fix it myself.

          If you have a TDX SP from WCB you got the recall notice from them, it was badly xeroxed at an angle and folded badly. In my opinion they simply don't care about their clients, worse than that, they don't respect us. We're all fools, with fools complaints and just don't understand their woes.

          I've been in retail and service jobs and let me tell you if you treat your customers well, you can make a big mistake and they'll be on your side. Treat your customers badly and they won't forgive the smallest error. Wayne could break my foot and I'd wait six weeks for the cast to come off. If some of the people working at WCB brushed against me, well, I'd have some dark thoughts. I'm glad things are working out for you with WCB. I just can't trust them anymore but as you said, there isn't really anywhere else to go. Maybe they know that.

          Comment


            #20
            Thanks everyone.

            The main reason I want a low seat to floor height is for transfers.

            Any 3 inch cushion recomdations?

            Comment


              #21
              Hey Dank,

              I just came across this website. Pretty interesting, because you can tick down through the list on the left hand side of the page, select a cushion, and see its specs. Cushions are so personal and specific to your needs, it is hard to suggest one. Do you have an OT or PT who could give you a fitting or the high tech mapping to help you determine your needs?

              http://www.wheelchaircushionsage.com/index.php

              GJ

              Comment


                #22
                I'm in Uk and went to power chair assessment on Wednesday. They have recommended a MWD for me due to the angles of doorways in my house.

                As Invacare supply to NHS I'm guessing it will be the TDX. I have seen a few models mentioned on videos SP, SC, and SR.

                Does anyone know if there is much difference in length or width between the super compact (SC) one and the SP?

                It will be mainly for indoor/pavement use as I do have a larger mobility scooter for walking my dog, but it would be used as back up when scooter has repairs so hoping it can handle a bit of grass, etc

                The video's and brochure show it going through mud, grass, gravel and dropping off kerbs!

                How are you getting on with your TDX now?

                Kati

                Comment


                  #23
                  Originally posted by Katilea View Post
                  I'm in Uk and went to power chair assessment on Wednesday. They have recommended a MWD for me due to the angles of doorways in my house.

                  As Invacare supply to NHS I'm guessing it will be the TDX. I have seen a few models mentioned on videos SP, SC, and SR.

                  Does anyone know if there is much difference in length or width between the super compact (SC) one and the SP?

                  It will be mainly for indoor/pavement use as I do have a larger mobility scooter for walking my dog, but it would be used as back up when scooter has repairs so hoping it can handle a bit of grass, etc

                  The video's and brochure show it going through mud, grass, gravel and dropping off kerbs!

                  How are you getting on with your TDX now?

                  Kati
                  Hi Kati,

                  Mine is still working great. I went in for a check and have not had any errors yet. Good luck with your choice.
                  Millard
                  ''Life's tough... it's even tougher if you're stupid!'' -- John Wayne

                  Comment


                    #24
                    Ryan has had a Invacare TDX SP for almost two years now. He uses a JayZ-2 gel seat on this chair and it works very well for him transferring to his exercise mat, standing frame, pool lift, even the dentist chair. The only complaint the he has about the (other than the fact that he has outgrown it-teenagers what can you do, they grow). Another thing you need to be aware of is that the electronics are very close to the ground. We had problems this winter when he drove it on a sidewalk that had been swept. The electronics got damp and took two days to dry out. Also, he has to raise the legs to clean most ramps and cut outs. The foot rest also rides low. Since the low ride is what you are looking for, this may be the perfect chair for you.

                    The chair is a tank but I manage to drive it everywhere except around the pool. It is one thing to run into the door jam and another thing to run into the therapy pool.--eak
                    Elizabeth A. Kephart, PHR
                    mom/caregiver to Ryan-age 21
                    Incomplete C-2 with TBI since 3/09

                    Comment


                      #25
                      I swear that the foot rest supports is a profit center for Invacare. They are always bending badly and requiring replacements.

                      The electronics problem you mention is very serious. They are supposed to be designed to withstand a certain amount of rain. And for the under chair electronic harness that was failing was called the Canadian cable. I see it wasn't just a Canadian problem.

                      Originally posted by ekephart View Post
                      Ryan has had a Invacare TDX SP for almost two years now. He uses a JayZ-2 gel seat on this chair and it works very well for him transferring to his exercise mat, standing frame, pool lift, even the dentist chair. The only complaint the he has about the (other than the fact that he has outgrown it-teenagers what can you do, they grow). Another thing you need to be aware of is that the electronics are very close to the ground. We had problems this winter when he drove it on a sidewalk that had been swept. The electronics got damp and took two days to dry out. Also, he has to raise the legs to clean most ramps and cut outs. The foot rest also rides low. Since the low ride is what you are looking for, this may be the perfect chair for you.

                      The chair is a tank but I manage to drive it everywhere except around the pool. It is one thing to run into the door jam and another thing to run into the therapy pool.--eak

                      Comment


                        #26
                        I heard from my DME in Vancouver that there's a new Permobil midwheel M300 just out. Is cheaper in Canada than the US.

                        Comment


                          #27
                          Tdx sr

                          Hi, I've used TDX SR for few years and love it. It's quick (7mph) and with size 24 batteries keeps me going for the several miles I put on it daily, including up and down the many hills of Seattle I go through to and from work, downtown, etc. I had an old TDX and the geared motors do make it harder to push manually, needed servicing more often, and lack the 5-yr warranty of the SP's GB motors. I got a funding source to pay for the upgrade from the SP-SR.

                          That Permobil M300 looks pretty sweet.

                          Comment


                            #28
                            Originally posted by Patrick Madsen View Post
                            I heard from my DME in Vancouver that there's a new Permobil midwheel M300 just out. Is cheaper in Canada than the US.
                            This surprises me! Even though our dollar is three cents over the American peso, most consumer goods are priced higher north of the border. And I would think medical supplies doubly so.

                            The Permobil may be our choice. The Invacare product's quality has gone south rapidly. Permobil owners tell me that the new ones are not as reliable, but they are the best out there.

                            Comment


                              #29
                              Thanks for your answers.

                              I noticed you can have swing away footrests, a one piece footplate or like footplate for each foot that are flip up (on a centre post), which one did you mean is too low that your son had to raise his legs for the kerbs?

                              It's a bit worrying about the electronics as my local park is usually full of puddles and mud after rain and I usually take chair in there when fields are too muddy for scooter. As the park does at least have a path around it.

                              I'm surprised as in pics it looks like a huge box under the seat, so assumed batteries and everything would be safely inside it?

                              What is the Q6000 like in comparison?

                              Permobil are way out of my budget and the NHS won't pay for them either as Invacare are the official suppliers to NHS. They didn't recommend FWD when I asked.

                              Comment

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