malware, computer help, help, help me (rhonda, anyone... bueller...)

[PN]

If I recall correctly this is a "boondoggled" version of Windows XP. You may need to ante up and purchase a OEM full version of Windows 7 Home Premium.

Also, stop downloading music off Pirate Bay.

Give MRT a try (Post # 10).

[feisty]

If I recall correctly this is a "boondoggled" version of Windows XP. You may need to ante up and purchase a OEM full version of Windows 7 Home Premium.

Also, stop downloading music off Pirate Bay.

Give MRT a try (Post # 10).

this is a different computer. legit copy of xp.

and I havent dl'd any music lately, but thanks for the help in solving the problem currently.

[JeffH]

this is a different computer. legit copy of xp.

and I havent dl'd any music lately, but thanks for the help in solving the problem currently.

Safe boot w/Networking should allow you to get online for the updates.

[PN]

Glad to read you went legit! Do you have the recovery or the Windows XP installation disk?

[feisty]

You can also run the Microsoft Malicious Software Removal Tool by clicking on START, RUN and type
"MRT” (without the quotes). Choose a Full Scan.

Here is the link Microsoft Malicious Software Removal Tool in case you need to download.

I did this earlier, and once again just to double check. the system won't let me execute it, because it dl's, and then infects it before i can run/install.

I think that if i can connect to the internet in safe mode andc do it, it might hellp, but for some reason, I don't know where to look to check/fix that? I woukld also be able to do my updates in there.

[feisty]

Glad to read you went legit! Do you have the recovery or the Windows XP installation disk?

uhhh, no. lol. I know it's going to sound fishy but this is a good guy friend's previous gaming computer, so when my nerdy friends get new ones they just kick down their old ones for favors or old debts or whatever. I didn't know to ask for the disks, but he says everything's legit.

[feisty]

Safe boot w/Networking should allow you to get online for the updates.

I don't understand what that means- did I pick the wrong option for something when I went in there?

[marycsm77]

Feisty,
Can you bring your computer to someone who is experienced, in the biz of fixing this stuff? I had what seems identical to what you are having last year and had to reinstall. I kept screwing with it (against advice of a good friend who's degree is in computer science and has been working in it for 30 years) until it was destroyed. He tried to help me over the phone, when it was clear that this was impossible, he said "turn it off, till i get there". But I kept f**ing with it. I couldn't stop. I thought, let me try this or that. If i had turned it off when he told me initially, maybe could have been fixed, but I didn't leave it alone. But I had all my installation disks etc, so that is what i did in the end.

[EAK]

when you get to that screen choose "Safe mode with Networking" option.
So you can update or dl the necessary stuff.

[feisty]

when you get to that screen choose "Safe mode with Networking" option.
So you can update or dl the necessary stuff.

oooooooooooooooookkkkkkkkkkkkkkk. THANK YOU SO VERY MUCH.

yeah, see, I just clicked safemode.



I'm going to try and do the basic run through of those 2 programs again, and if it doesn't fix, then it's someone else's biz.

[rdf]

Sorry, I confused you feisty. I told you to click the highlighted option, but on mine, the default highlight is safe mode w/ networking. Win7 64-bit

If you run the scans in safe mode, make sure you run them again once (if) you can boot normal.

Good luck girl.

oooooooooooooooookkkkkkkkkkkkkkk. THANK YOU SO VERY MUCH.

yeah, see, I just clicked safemode.



I'm going to try and do the basic run through of those 2 programs again, and if it doesn't fix, then it's someone else's biz.

[rdf]

How'd it go feisty?

[feisty]

not so good.

it said my malwarebytes was updated (i guess since that first time through it let me update in regular mode) so I ran it, it came back as clear, which I knew was bs

so then i went to update MSE, and it wouldn't let me, so it prompted me to the webpage to redownload, which I tried, and then it said I couldn't download in safe mode. :?

lost. frustrated.
and actualy pretty upset because I thought I had fixed it and thennnnnnnnn, no.

:/

so I forwarded my friend this thread so he could see what I had done, and gave myself a manicure as a pick me up.

THAT I was able to accomplish without a hitch.

[PN]

The beastie has its hooks dug pretty deep into the OS. Can you run MRT? You don't have to download anything.

[feisty]

It says that it runs, and its fine, but I know its not bc on reboot it pops up in my face like a brutal failure reminder.