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Pop upVirus on my Netbook Computer

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    Pop upVirus on my Netbook Computer

    Cant even use it. Pop Ups Keep coming up saying it is infected and to purchase a XP Virus blocker. I was on the phone with microsoft for an hour and got nowhere. They had me entering in a phrase "Taskkill" in Run box. I tried loading on a anti-virus software disc but it would not take it as it does not let me get on the net now. I tried the restore function, but it now says its blocked from working. These guys who did up this worm virus thought of everything, its unreal. Any Ideas on how to remedy this problem and get back a clean Acer Netbook computer? I'm even willing to dump everything on the machine at this point and start with clean slate. How do I do that? I dont have any discs as none came with it, however I do have it hooked up to a CD drive.
    "Life is about how you
    respond to not only the
    challenges you're dealt but
    the challenges you seek...If
    you have no goals, no
    mountains to climb, your
    soul dies".~Liz Fordred

    #2
    With no disks, if it was me I would just buy XP http://www.newegg.com/Product/Produc...82E16832116511 and be done with it.

    If not the way I get rid of malware is , boot into safe mode, run hijackthis http://download.cnet.com/Trend-Micro...-10227353.html and start killing nasties. If you can't run things in safe mode and you don't want to buy XP maybe someone better at this stuff than me has answers.

    Take care,
    Tom

    Comment


      #3
      need more info, can you boot to safe mode? is there a recovery drive(hdd)? you can still safe your important files/pics and then just get Ubuntu.
      c6/7 incomplete 6/30/07

      whats that smell? its me, cause im the shit.


      если я сейчас умру то нахуй я родился

      Comment


        #4
        You can contact your netbook manufacturer for a recovery CD.

        https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

        I'm the local geek here in the neighborhood and have gotten about half dozen calls about the popup malware in the last two weeks. Malwarebytes's has an effective product.
        Daniel

        Comment


          #5
          mwb

          If you can figure a way to get http://www.malwarebytes.org/ free version on your netbook
          it will work but you have to change the extension.

          Comment


            #6
            Thanks for the suggestions. I just ordered a Acer Recovery disc as I do have a external DVD/CD drive and will use that to bring the Netbook back to its new condition. In the meantime I went to walmart last night and bought a new Toshiba Laptop for $397 and its working out great so far, I'm really liking the windows 7 o/s over the XP. The graphics are more clear than on the cheap netbook and it runs videos a lot less jagged. I'll just use the netbook for when I travel and use this toshiba as my main computer once I get the netbook squared away.
            "Life is about how you
            respond to not only the
            challenges you're dealt but
            the challenges you seek...If
            you have no goals, no
            mountains to climb, your
            soul dies".~Liz Fordred

            Comment


              #7
              Wow, turned out to be a lot more simple than I thought, found this post on the net and it saved the day. My netbook is now restored back fully to its factory original settings and the virus is gone.

              Hi, Njablos.
              I also have an acer aspire one. It has the recovery intergrated of windows XP. Save all your data on another disk, because the computer will be formatted doing this. Restart your acer, press "alt"+"F10" before windows starts, and it will take you to the recovery menu. From there you choose to restore it to the original state.
              Hope it helps you.
              /Emanuel
              "Life is about how you
              respond to not only the
              challenges you're dealt but
              the challenges you seek...If
              you have no goals, no
              mountains to climb, your
              soul dies".~Liz Fordred

              Comment


                #8
                I would recommend that you go to All Programs, and create a factory default disc. It probably should be one of the first things you do (create recovery DVD) after you purchase the NetBook. You will need an external burner.

                The test of success is not what you do when you are on top. Success is how high you bounce when you hit the bottom
                --General George Patton

                Complex problems need to be solved collectively.
                ––Paul Nussbaum
                usc87.blogspot.com

                Comment


                  #9
                  I use a laptop with vista and had the same issue a few days ago. I downloaded (and paid for) a program to get rid of the blocker called "Spyware doctor". I ran that, and next time I turned the computer on, nothing would load!!! I waas ready to cry Then I was going through these different security settings in control panel, clicking around not knowing what I was doing, but saw this one option to do a "system recovery". Fixed it. Don't know if Spyware doctor program had anything to do with it or not. hope this helps

                  Comment


                    #10
                    For FUTURE reference, don't PAY for av crap again. All tools needed to fix an infected computer are FREE. Google is your friend. IF you can distinguish between TRUTH and widely propagated fiction anytime you read online

                    https://www.facebook.com/john.baxter.1213986

                    Comment


                      #11
                      My husband got that too, it was Vista Anti-spyware 2010. Lots of hits on the web about it too. I found instructions to dl 2 free malware removal tools on a flash drive from my computer, then he installed them on his, ran them and they got rid of it.
                      Blog:
                      Does This Wheelchair Make My Ass Look Fat?

                      Comment


                        #12
                        Any time you get a pop up telling you that you are infected and need to buy their software to get rid of it you can almost bet the company that is trying to sell you the software is the one that gave you the bug in the first place

                        Comment


                          #13
                          glad you got it working

                          Comment


                            #14
                            yep, i cleaned the same virus from one neice's laptop three weeks ago, and just spent a couple hours fixing another neice's laptop.
                            they are more of a pain in the ass than a bad virus, takes awhile, dmn i hate all the rebooting, but they are happy
                            We must reject the idea that every time a law's broken, society is guilty rather than the lawbreaker. It is time to restore the American precept that each individual is accountable for his actions.
                            Ronald Reagan

                            Comment


                              #15
                              Not to sound cocky but I do not understand how people get viruses on their computers. I download as much as anybody else yet have not had a virus in about six years. I wonder if you were using LimeWire when you contracted the virus. Peer to peer filesharing networks are the most common place to contract computer viruses, LimeWire being the main offender. If you wish to obtain files I said just using torrents and then reading what others have said about the file.

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